More About Us

Historically, established as a workplace forum in 1936 by a group of bank workers, to be formalized as a trade union in November 1997, and in accordance with the Labour Relations Act of 1996 as well as the rapid changes in the financial services sector, the Insurance & Banking Staff Association (IBSA) was formed.

The purpose of forming a trade union was to ensure worker rights in the workplace and to improve the working conditions and living standards of workers in the financial services sector. IBSA was based on a branch structure representing members at various organizations such as Old Mutual, Nedbank and Sanlam. In 1994, OMREB representing members at Old Mutual was established as a branch of IBSA and has grown significantly over the years.

At a high level strategic planning session in August 2018, it was decided to dissolve all the branches with the vision of unity and expansion to ultimately benefit all members across the financial services sector.

What makes IBSA stand out from the crowd?


Member Benefits

The fundamental benefit is that IBSA offers advice, support and representation to employees on labour matters in the financial services sector.

IBSA provide access to expert legal consultation on:

  • Grievance procedures
  • Disciplinary hearings
  • CCMA cases
  • Labour Court matters
  • Retrenchment
  • Transfers of Businesses
  • Medical Aid and Pension Fund matters
  • Salary increase
  • etc

Perhaps you’ve just joined your Employer and you’re looking forward to a long and happy career with the company OR you’ve never seen the need to belong to a Union?

Unionisation is a good idea in the same way that Short Term Insurance on your house or car are good ideas. After all, you don’t insure things because you know it is going to break or get damaged – you insure it because there is a possibility that it might and you need to protect yourself from financial loss in the event of that happening. IBSA provides similar protection should things go wrong in the workplace!

Many employees contact us when they are in trouble and then want to join. We cannot represent you if you are not a member in good standing. IBSA employs highly qualified Consultants (majority of them have Legal degrees) with years of experience to represent you!

IBSA have a excellent track record since 1936.The registered union that has been in existence from 1936 and is still going strong. IBSA has prevented the retrenchment of thousands of members and successfully represented vast number of members in the CCMA and Labour Court. IBSA takes pride in working with well-respected corporate organizations in the Banking and Insurance Industry to achieve the best outcomes for employees and employers.

A registered trade union in the Insurance and Banking Industry. Our hope is to achieve a healthy democracy by engaging our members ensuring their rights.

  • IBSA Head Office

    Unit 35, Viking Business Place, 29 Thor Circle, Thornton, 7475

  • IBSA Old Mutual Office

    Jan Smuts Drive,
    Cape Town,

  • Monday – Thursday: 08h00 – 16h30
    Friday: 08h00 – 16h00
    Weekends & Public Holidays: Closed

    Telephone: (021) 531 5470


    Insurance & Banking Staff Association